Effective Date: 1/1/2025
Utilities Solutions Trading Company (USTC) (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ustc.com.sa/ or interact with us through other means. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site or provide us with your personal information.
1. Information We Collect
We may collect and process the following types of information:
Personal Information
- Name, email address, phone number, and other contact details.
- Payment information (if applicable) for transactions.
- Information provided when you contact us for support or inquiries.
Non-Personal Information
- Browser type, IP address, and device information.
- Usage data, such as pages visited, time spent on the site, and other analytics.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services.
- To process transactions and send confirmations.
- To respond to your inquiries and provide customer support.
- To improve our website, services, and customer experience.
- To send promotional emails or updates (if you have opted in).
- To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- With your consent.
- To trusted third-party service providers who assist us in operating our website or conducting our business, as long as they agree to keep this information confidential.
- To comply with legal requirements, enforce our policies, or protect our rights, property, or safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on applicable laws, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data under certain conditions.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at info@ustc.com.sa.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Utilities Solutions Trading Company (USTC)
Address: Exit 18 New Kharj Road – Riyadh
Email: info@ustc.com.sa
Telephone: +966(0)118125290
Service Hotline: 920005798